Data protection

09b Privacy Policy — Your Data Is Completely Safe With Us

Find out exactly how your personal information is collected, why it's collected, and how it's kept safe — all clearly explained.

Last Updated: January 2026
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Transparent data policy

Your privacy is our responsibility. Keeping every piece of information you share on the 09b platform safe is our top priority. This Privacy Policy sets out with full transparency what data we collect, why we collect it, and how we protect it.

1 Introduction & Applicability

09b (referred to herein as "we", "us", or "the platform") is a licensed online Sports Betting and gaming service. This Privacy Policy applies to all members who use the 09b website, mobile app, and any other digital services we offer.

By creating an account or using our services, you are considered to have accepted this Privacy Policy. If you have any objections to any part of this policy, we recommend that you discontinue use of the platform.

This Privacy Policy should be read alongside our Terms & Conditions must be read together. Both documents combined define the complete legal relationship between you and 09b.

2 What Information We Collect

09b only collects information that is necessary. No unnecessary or excessive data is gathered. A full breakdown of what we collect is provided below.

Directly from you

  • Full name, date of birth & gender
  • Mobile number & email address
  • Residential address
  • National ID (NID) or Passport Number
  • Mobile Banking Account Details (Mobile Pay/Nagad/Rocket)
  • Selfie or photo (for KYC verification)

Automatically collected

  • IP Address & Device Information
  • Browser type & operating system
  • Platform Login Times & Session Logs
  • Betting History & Financial Transaction Records
  • Cookies & tracking data (details below)
Data Type Purpose of Collection Mandatory?
Name & date of birth Identity Verification & Age Confirmation Yes
Mobile Number Login, OTP & Communication Yes
NID / Passport KYC Verification & Fraud Prevention Yes, for withdrawals
Payment information Deposit & withdrawal process Yes
IP Address Security & Fraud Detection Automatic

3 How Your Information Is Used

Your information is used only for its stated purpose. No data will be used for any other reason without your consent.

Primary Use Cases

  • Service Delivery: Processing account creation, betting, payments, and withdrawals.
  • Identity Verification: Completing the KYC process and meeting legal obligations.
  • Fraud prevention: Detecting unusual activity and maintaining platform security.
  • Customer Support: Addressing your complaints and inquiries.
  • Relevant Promotions: Sending you relevant offers and bonuses based on your preferences.
  • Legal Obligation: Retaining data as required by regulatory authorities.

Marketing Communications: You can opt out of promotional emails or SMS at any time — through your account settings or by contacting support.

4 Data sharing & third parties

09b never sells your personal data. However, in limited circumstances, certain information may be shared with third parties.

Who Your Information Is Shared With

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and Rocket solely to process your transactions.
  • KYC Service Provider: With licensed agencies for identity verification purposes.
  • Law enforcement agencies: By court order or legal obligation.
  • Technology Partners: Hosting and security service providers that keep the platform running.

All third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for their own purposes or share it with anyone else.

Cases where it will never be shared

  • To Advertisers or Marketing Agencies
  • To competing betting platforms
  • For any purpose without your consent

5 Cookies & Tracking Policy

09b uses cookies and similar tracking technologies on its website and app to help improve your browsing experience.

Cookie type

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Remembers your preferences and settings (e.g., language selection).
  • Analytical Cookies: Helps us understand which pages are visited most.
  • Marketing Cookies: Used to display relevant advertisements.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

6 How long your data is retained

We don't retain your data beyond what is necessary. Different types of information are subject to different retention periods.

Data Type Retention period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (legal requirement)
KYC Documents 5 years after account closure
Betting History 5 years
Support Contact 3 Years
Cookies Data Up to 12 months

Once the retention period expires, data is securely deleted or rendered unreadable.

7 Data Security Measures

09b uses industry-leading technology and processes to keep your information secure.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification is mandatory at login.
  • Firewall & DDoS Protection: Prevention of unauthorized access at the server level.
  • Secure Data Storage: All data is stored in encrypted databases.
  • Regular Security Audits: Regular testing conducted by external experts.
  • Restricted access: Only authorized personnel can access specific data.

In the event of a data breach: In the event of a security breach, affected members will be notified within 72 hours and immediate protective measures will be taken.

8 Your data rights

As a 09b member, you have a number of important rights regarding your personal data. Contact support to exercise any of these rights.

Right to access

You can request to know what information we hold about you. We'll respond within 30 days.

Right to rectification

You can request corrections to any inaccurate or outdated information. Some details can also be updated directly from your account settings.

Right to Erasure

After your account is closed, you can request deletion of your data once the specified retention period expires.

Right to restrict processing

You can request that we limit how we process your information in certain circumstances.

Right to Data Portability

You may request a copy of your data in a readable, portable format.

Right to Object

You may object to marketing communications or specific data processing activities.

9 Protection of minors' data

09b strictly does not collect data from anyone under 18. Our services are for adults only.

  • Age is verified at the time of registration.
  • If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
  • If parents have any concerns, they can contact our support team.

Creating an account on behalf of a minor is strictly prohibited and may be subject to legal penalties.

10 Privacy Policy Updates

09b reserves the right to update this Privacy Policy at any time. Any changes will follow the process outlined below:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • You will be notified of any updated policies when you log in to the platform.

Continued use of the platform after a new policy is published will be considered acceptance of the updated Privacy Policy.

11 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

Email: support@09b.biz
Response Time: Typically within 24–48 hours
Data Protection Officer: privacy@09b.biz

We take every privacy-related request seriously and aim to respond within the designated timeframe.

What sets 09b's Privacy Policy apart

We always go the extra mile on transparency and protection

Highest-Grade Encryption

Every transaction and personal detail is protected with 256-bit SSL encryption — bank-level security, guaranteed.

Full transparency in plain language

The Privacy Policy is written in plain, straightforward language — no confusing legal jargon, just clear explanations.

You're in control of your own data

You have full rights to view, correct, and delete your data — submit a request at any time.

Your Data Is Never Sold

09b never sells your data to third parties. Your information is used solely to provide our services.

Retained for a Defined Period

We don't hold on to data beyond what's necessary. Once the retention period ends, your information is securely deleted.

Fast-response support

All privacy-related requests are responded to within 24–48 hours. Support is available in Bangla.

Privacy FAQs

Answers to the Most Frequently Asked Questions

Yes, completely safe. Your NID or passport details are stored with 256-bit encryption and used solely for KYC verification. No one can access this information except authorized personnel.

No. Your mobile number will never be shared with any third party. It is used only for OTP verification and urgent communications. You also have the option to opt out of marketing SMS.

Financial transaction records must be retained for 7 years as a legal requirement. Other data is deleted after a specified period (3–5 years). To request deletion, email us at support@09b.biz.

No, never. Your betting history is completely confidential. Information may only be shared in response to a court order from law enforcement — and even then, you will be informed.

Essential cookies are required for login and security — disabling them may prevent the platform from functioning properly. However, turning off marketing and analytics cookies will not affect core functionality.

Start Betting Safely

Your data is secure, the platform is trusted — join 09b today and claim your welcome bonus.

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